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Flexible home care services tailored to you

"It makes sense to go to where your needs are met"

— Glory, Vision Australia Home Care Package recipient

Vision Australia provides flexible aged-care services to adapt to your changing health needs, goals, and circumstances. You can use your Home Care Package to access a range of services to help you at home, care for your health and increase your wellbeing.

Enquire now about a Vision Australia Home Care Package

Contact us on 03 9794 5929 or email [email protected].

Who uses our Home Care Packages

Vision Australia is the leading Australian provider of blindness and low vision services. Our Home Care Packages are ideal for you if you are 65 years or older and have aged-related vision loss or if you are blind or have low vision and are now facing additional challenges related to aging.

As a Vision Australia Home Care Package recipient, you will receive specialised services to provide you with a tailored package catered to your specific blindness or low vision requirements.

Your support team

Vision Australia works with you.

As part of your Home Care Package, you will have a dedicated team of caring allied health professionals who understand your unique experience as someone who is blind or has low vision.

You can confidently place your trust in a team who will work with you to develop a personalised and flexible plan outlining your needs and goals to help you live easily at home.

A Care Manager and a Service Coordinator will be there to make sure you receive all the supports and services you need so you can achieve the goals you have outlined in your plan.

Allied health professionals include occupational therapists, orientation and mobility specialists, physiotherapists, dietitians (include diabetic dieticians), nutritionists, and podiatrists. As your goals or circumstances change, your team will be there to respond to these changes.

Elements of your Home Care Package

To be eligible for these services they must relate to the goals outlined in your care plan.

Everyday personal care is essential to independent living at home. Our team can provide dignified support for your personal care.

This includes:

  • Bathing or showering
  • Personal hygiene and grooming
  • Dressing
  • Assisting with mobility

A clean well-maintained home can provide an overall sense of comfort and security. We can help you with all aspects of everyday food shopping, meal preparation, cleaning, laundry, small home maintenance and gardening.

Shopping and cooking

If you need help with shopping or cooking, our carers can provide transport to shops, carry your shopping bags, put away your groceries or do your shopping for you. There’s also assistance, as much or as little as you need, with meal preparation, help using eating utensils and feeding if necessary.


A tidy, clean, well-maintained home provides a sense of comfort and security. We can arrange cleaners to regularly clean home or tackle those one-off bigger tasks.

If you're not able to tend to your garden like you're used to, we can arrange regular professional help to ensure your garden is managed.

Home maintenance and modifications

We can find professional support to assist with light home maintenance such as window cleaning, replacing tap washes or installing smoke alarm. Home modifications can include removal of trip hazards and accessibility improvements.

Accomplishing everyday “life admin” activities alongside pursuing and participating in recreation and social events is essential to maintaining your independence and keeps you feeling connected. Let Vision Australia help you in the home and out in the community.

At home, your carer can assist with:

  • Reading and cataloguing incoming mail and bills
  • Escorting or providing transport to appointments or errands
  • Assist with shopping Assist with engaging in social activities
  • Companionship

We can support you or a group of up to four people for a range of activities such as:

  • Entertainment: live shows, movies, exhibitions, and galleries
  • Health: exercise classes
  • Recreational interests: art and craft classes, talks and lectures. Vision Australia also offers a range of social and recreational groups for people who have similar lived experience.

You are not alone. Vision Australia provides both personal care and social support to allow a family member or worker a rest and recharge. Light domestic duties or meal preparation can be included.

  • Overnight care: Our team member can stay overnight in your home to provide aid, company and security.
  • 24-hour in-home care: We can provide round the clock personal and domestic assistance in the home.

With our specialised vision loss services and supports, Vision Australia helps thousands of people to live the life they choose. Our vision loss specialists can help you to understand your vision, alongside assisting you to build practical strategies at home or in the community to get around safely. There is also emotional support if you are adjusting to vision loss together with a range of social and recreational groups with similar lived experience. Allied health professionals such as nurses and physiotherapists are available to support your health and wellbeing.

Technology and assistive aids

Vision Australia knows that technology can be life changing for people who are blind or have low vision in living a full and independent life. With one of our Home Care Packages, you will have access to a full range of assistive and mainstream technology. This can include specialised assistive tech and gadgets such as magnifiers and talking microwaves, or more mainstream technology like voice activated personal assistants and smart phone apps. There’s also a wealth of resources, both simple and advanced, to get you up and running or reacquainted with technology.

Available in these locations

Vision Australia is currently offering Home Care Services in:

  • Melbourne and surrounds, VIC
  • Bendigo and surrounds, VIC
  • Ballarat and surrounds, VIC
  • Southeastern Sydney, NSW
  • Illawarra shire, NSW

If you don't live in these areas, call the Home Care Package team: 03 9794 5929 or email [email protected] to discuss how we can provide services to you.