This year, with a few exceptions, Vision Australia offices will be closed from 5pm Friday, December 20, 2019 and reopen on Monday, January 6, 2020.
Our National Contact Centre (NCC) will be operating on 23 and 24 December 23 and January 2 and 3 and will be available from 8.30am to 9pm AEDT. You can contact the NCC on 1300 84 74 66 or via email at firstname.lastname@example.org.
The Vision Store team will also be available and answering calls, emails and managing webshop sales on December 23 and 24 and January 2 and 3. You can contact them on 1300 84 74 66 or via email at email@example.com.
Our Department of Veterans’ Affairs (DVA) line will be available for DVA clients on December 27, 30 and 31 from 8.30am-6pm. DVA clients can call us on 1300 36 54 92.
Sites where Vision Australia holds Disability Employment Service (DES) contracts will be open with skeleton staff on December 23 and 24 and January 2 and 3 for DES clients only.
Vision Australia wishes all our clients a wonderful Christmas and happy New Year and looks forward to working with you in 2020.